Come join a winning Team!
If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. Albrecht Auto Group has a great history of providing excellent career opportunities for sharp, energetic people.
We are looking for a Service Advisor to join our team, we are offering competitive pay with unlimited earning potential and a great work environment. We are looking for someone who is a great team player and is motivated to grow in their career.
Responsibilities:
- Greet customers and provide exceptional customer service throughout their visit
- Listen to customer concerns and accurately document vehicle issues
- Conduct vehicle inspections and communicate findings to customers
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for repairs and obtain customer approval
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicles
- Process payments and handle customer inquiries
Qualifications:
- Previous experience in a customer service role is required
- Knowledge of vehicle maintenance and repair processes
- Familiarity with automotive service procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Basic mechanical knowledge is required
What we offer:
- Performance merit increases and bonuses
- Medical, Dental, and Vision plans are available
- Employee and Family discounts on Automobile purchases, Parts, and Service work
- Recruiting and Referral Bonus
- Paid Time Off
- 401k plan
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Shift:
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Dealership: 1 year (Required)
- Service Advisor: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Wakefield, MA 01880: Relocate before starting work (Required)
Work Location: In person
