Come join a winning Team!

If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. Albrecht Auto Group has a great history of providing excellent career opportunities for sharp, energetic people.

We are looking for a Service Advisor to join our team, we are offering competitive pay with unlimited earning potential and a great work environment. We are looking for someone who is a great team player and is motivated to grow in their career.

Responsibilities:
- Greet customers and provide exceptional customer service throughout their visit
- Listen to customer concerns and accurately document vehicle issues
- Conduct vehicle inspections and communicate findings to customers
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for repairs and obtain customer approval
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicles
- Process payments and handle customer inquiries

Qualifications:
- Previous experience in a customer service role is required
- Knowledge of vehicle maintenance and repair processes
- Familiarity with automotive service procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Basic mechanical knowledge is required

What we offer:

Performance merit increases and bonuses
Medical, Dental, and Vision plans are available
Employee and Family discounts on Automobile purchases, Parts, and Service work
Recruiting and Referral Bonus
Paid Time Off
401k plan

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Work Days:

Monday to Friday
Weekends as needed

Experience:

Dealership: 1 year (Required)
Service Advisor: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Ability to Relocate:

Wakefield, MA 01880: Relocate before starting work (Required)

Work Location: In person

Albrecht Buick GMC of Wakefield

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