Job Title: Scheduling Assistant - WFH
Company Name: Tranquil Trails Travel
Job Type: Full-Time
Company Overview:
Welcome to Tranquil Trails Travel, where we transform dreams into reality through extraordinary travel experiences. As a company dedicated to providing unparalleled service and unforgettable adventures, we invite you to join us on our journey to redefine the world of travel. If you're passionate about travel and dedicated to delivering exceptional service, become part of our team today.
Position Summary:
Tranquil Trails Travel is seeking a Scheduling Assistant to join our team. In this role, you'll play a crucial part in assisting with travel planning, itinerary coordination, and providing top-notch customer service. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.
Key Responsibilities:
- Coordinate travel arrangements for clients, including flights, accommodations, transportation, and activities.
- Assist with managing schedules and appointments for clients and team members, ensuring efficient use of time and resources.
- Communicate with clients to understand their needs and preferences, providing personalized recommendations and assistance.
- Liaise with travel partners and vendors to secure bookings, confirmations, and updates.
- Maintain organized records of travel bookings, schedules, and client information, ensuring accuracy and confidentiality.
- Provide support to clients and team members as needed to ensure smooth travel experiences.
- Collaborate with team members to support the overall success of the department and ensure a positive client experience.
Benefits:
- Competitive pay commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and career advancement.
- Travel perks and discounts on vacation packages, accommodations, and more.
- Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
Qualifications:
- Previous experience in scheduling, travel coordination, or a related field is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients and colleagues.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
- Proficiency in using office software and online reservation platforms.
- Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Flexibility to adapt to changing priorities and client needs.
