About Divert, Inc.
Divert, Inc. is an impact technology company on a mission to Protect the Value of Food™. Founded in 2007, the company creates advanced technologies and sustainable infrastructure to eliminate wasted food, driving social and environmental impact. Divert provides an end-to-end solution that leverages data to prevent waste, facilitates edible food recovery to serve communities in need, and converts wasted food into renewable energy. The company works with over 6,600 customer locations across the U.S. to reduce wasted food and positively impact people and the environment. Its customer base spans across industries and includes five Fortune 100 companies. For more information on Divert, Inc., please visit www.divertinc.com.
Diversion Specialist - The dirtiest job you’ll ever love!
So you want to make an impact on our planet? Here’s your opportunity. The Diversion Specialist role is part investigator and part consultant. You are a sleeve-rolling, boots on the ground individual with a good pair of gloves and a strong stomach. Our Diversion Specialists are responsible for supporting the implementation and performance of Divert’s diversion programs and products, the backbone of our solutions. As part of the Customer Success team, you’ll work directly with Customer Success Managers and the Customer Solutions team to identify opportunities and support customers in the field to enhance diversion practices. This role requires curiosity, investigation and analysis. Yes, you’ll be analyzing food waste, but you’ll also have the opportunity to travel to major cities/towns across the United States, work directly with Divert’s customers and make that significant impact you’ve been talking about.
Reporting To The Diversion Team Lead - Customer Success You’re a Strong Self-starter, Able To Organize Your Time And Priorities With Minimal Supervision. What You'll Do
Waste Assessments
- Travel 75% (2-3 days/week, 3 weeks/month, home on weekends) to customer locations primarily in the Mid-Atlantic, Northeast, Midwest, Southeast and occasionally Pacific Northwest.
- Perform on-site waste audits at client locations. Gather insightful data, identify opportunities, and facilitate on-site training
- Perform waste assessments for prospective customers as part of the Business Development process and generate Assessment reports for distribution by Account Managers
- Work with Customer Success Managers to schedule assessments for all customers throughout the year
Store Training, Outreach & Performance
- Work with the Customer Success Managers to implement/provide training and monitor recycling programs
- Visit stores following new launches to perform pulse checks, ensure compliance and participation
- Act on the insights derived through experience, communication and data to improve store-level recycling during store visitations
- Appropriately respond to store problems/issues and resolve in a timely fashion - keep all stakeholders engaged & informed as needed
Diversion Opportunities & Program Enhancement
- Continue to identify opportunities to add value for customers through your expertise on Divert’s programs/products and presence in stores and waste generator locations
What We’re Looking For
- 0-3 years’ experience in retail, supermarket, or waste management experience.
- Strong preference for candidates residing in the South East or Mid-Atlantic
- Strong organizational skills, attention to detail, analytical/problem-solving abilities
- Proactively seek opportunities for improvement and implement new initiatives with enthusiasm
- Basic understanding or comfortable with the following is a requirement:
- Microsoft Excel, Microsoft Word, email.
- Driving as part of the workday (must have current drivers license and pass RMV background check)
What's In It For You?
- Compensation Range: $60,000 - $70,000 annually
- Health, Vision and Dental Benefits (effective the first of the month following your date of hire!)
- Life Insurance
- 401K with Safe Harbor company match
- Paid Time Off
- Opportunities for Advancement with a Rapidly Growing, Mission-Driven Organization
Divert Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
