Randstad in partnership with Mass General Brigham are currently seeking an Onboarding Coordinator reporting to the New Hire Experience Manager. The Talent Operations Coordinator is responsible for owning the candidate experience throughout the onboarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the onboarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all onboarding requirements including background, compliance, reference checks and, set up of systems access.
Principal duties and accountabilities
- Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the onboaridng process
- Lead the new hire onboaridng process (accepted offer through New Employee Orientation)
- Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks.
- Set up new employees in HRIS system(s)
- Run and create reports in the Applicant Tracking System.
- Continuously identify and implement ways to improve the onboarding experience.
- Partner with team leadership on strategic projects as they arise
Qualifications
- Bachelor’s Degree or relevant work experience
- Experience or strong interest in a career in Human Resources
- Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
- Proficiency in Microsoft Word, Excel, PowerPoint, & Outlook
Skills, Abilities, and Competencies
- Strong customer service experience
- Ability to work independently with little day-to-day supervision
- Excellent communication abilities – written/verbal
- Experience handling high-volume and multiple tasks in a fast-paced environment
- Strong organizational skills and detail-oriented
- Demonstrated problem-solving skills
- Ability to manage sensitive and confidential information
- Team player in a high-volume and fast-paced environment
Working conditions
- Standard office environment with local travel to Mass General Brigham sites.
