Title: Sr Data Analyst
Location: Boston, MA (Hybrid)
Description:
- Develop and maintain dashboards, reports, and data visualizations to track key business and product metrics.
- Conduct ad hoc analysis to identify trends, uncover opportunities, and drive data-informed decision- making, partnering with sales and CS to present data to customers.
- Utilize SQL and BI tools to create reports, dashboards and visualizations and provide the insight analysis
- based on the business objective.
- Define the strategy for customer analytics, data exploration and internal KPIs.
- Work to identify and recommend prioritization for cross functional reporting and data sourcing required to deliver against the need.
Requirements:
- 5+ years of experience in a data analytics or business intelligence role within a high-growth SaaS
- environment
- Experience collaborating with commercial teams and comfortable interacting with clients
- Experience developing and delivering customer insights (less focused on internal KPIs)
- High proficiency in SQL, knowledge of relational databases, with ability to both manipulate and leverage data to produce insights Experience with BI tools and visualizations required
