Description:
Position Summary
The Human Resource Assistant will perform administrative tasks and services to support effective and efficient operations of CIP Group’s HR Services and Payroll Services divisions.
Requirements:
The essential functions include, but are not limited to the following:
- Client-Facing HR Support:
- Serve as a point of contact for multiple client companies, addressing inquiries and ensuring consistent service delivery.
- Provide support during client meetings, ensuring that HR services are aligned with client needs and expectations.
- Employee Relations:
- Assist in responding to employee inquiries regarding HR policies, employee benefits, and other HR-related matters for client companies.
- Support in resolving Tier 1 employee issues, escalating complex matters to senior HR staff as needed.
- Onboarding and Compliance:
- Facilitate the onboarding process for new hires, ensuring all necessary documentation is completed and introducing new employees to company culture and policies.
- Manage I-9 Documentation and W4 collection for clients utilizing CIP’s joint payroll and HR solution
- HR Administration:
- Maintain and update employee records in the HRIS system, ensuring accuracy and confidentiality across multiple client companies.
- Track and document compliance with mandatory training and certifications, such as safety training and professional licensure, for all client employees.
- Assist in the administration of employee benefits, compensation, and leave programs for client companies.
- General Support:
- Provide general administrative support to the HR team, including scheduling meetings, preparing reports, and organizing HR-related events for client companies.
- Perform other duties as assigned by Senior Managing Director of HR
Skills and Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn human resource information system (HRIS), and similar computer applications.
- Experience in identifying and supporting process improvement and/or project management, with a focus on human resources related projects.
- Experience with human resources data and metrics reporting and analysis
- Proven ability to multitask, manage competing projects, meet deadlines, and adapt to organizational change.
Discretion in handling sensitive and confidential information
