About USS:
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview:
The Vice President, Operations provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively execute the Company's day to day operating requirements consistent with the Company's long term plans. The VP, Operations will oversee procurement, equipment logistics and compliance with State & Federal Department of Transportation regulations. This role will cover our Northeast territory which includes - CT, DC, MA, MD, NJ, NY, OH, PA, NC, RI, SC, VA and will require extensive travel.
Responsibilities:
- Develop a strong understanding of how the business operates and how those operations affect the financial performance of the Company.
- Ensure that company priorities and goals are developed and understood by operating management.
- The VP, Operations will monitor and adjust as necessary key performance indicators to evaluate ongoing performance.
- Run operations in a manner that continuously improves execution and delivers top-notch service to our customers.
- Maintains quality service by establishing and enforcing organizational standards across all divisions.
- Identify and foster the transfer of best practices and leverage existing capabilities within the company.
- Motivate, develop and lead a high perfo1mance management team; attract, recruit and retain key top management; provide mentoring and direction.
- Foster a success-orientated, accountable environment within the company.
- Ensure that equipment is procured with the best "cost of use" and maximize utilization across all operating territories by overseeing the procurement and logistics functions.
- Ensure employees operate company equipment consistent with Company Policies and D.O.T. regulations.
- Develop a safety culture and continuously aim to reduce accident frequency.
- Actively participate in the preparation and review of new business proposals.
- Lead and assist in driving vendor performance and strong working relationships.
- VP, Operations will be actively involved in growing the company organically by expanding existing products and services, and by taking advantage of new business opportunities.
- Participate in budgeting, forecasting and analysis. Develops and implements plans to achieve corporate goals.
- Monitors and ensures EBITDA, working capital and capital spending objectives are met.
- Proactively monitor and act on operational issues affecting the company, including competitive pressures, market/industry movements and other business and/or customer challenges that impact company performance.
- Work closely with other members of the Senior Executive Team in the development & execution of the Company's long term strategic plans.
- Travel extensively 60-80% within the United States to ensure the divisions operate safely and efficiently and are in compliance.
Qualifications:
- Proven ability to build relationships, communicate and write with impact, and ability to coach and develop business leaders, be decisive with outstanding business judgment, think strategically, produce results, know the business, influence and negotiate, manage work/time, and use ethical practices
- Demonstrated professionalism and leadership
- Strong analytical background and ability to establish aggressive goals and deliver results
- Ability to translate business goals into metrics and drive team results
- Organizational design and development background with the ability to anticipate changing business requirements and translate them into key priorities or changes within the organizational structure
- Proven track record of creating significant operational and productivity improvements
- Experience in the route-based service industry with multiple locations preferred
Physical Requirements:
- Sit while answering phones or reply to emails
- Use hands and fingers to handle, control or feel objects tools or controls
- Repeat the same movements when entering data
- See details of objects that are less than a few feet away
- Speak clearly so listeners can understand
- Understand the speech of another person
- Focus on one source of sound and ignore others
- Hear sounds and recognize the difference between them
- See differences between colors, shades and brightness
Benefit Summary:
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Long-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account Next
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
Salary Range: $190,000.00 – $360,000.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement:
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
