Research Director at Novo Executive Search - WE ARE HIRING
The Client
Our client is a high-growth industry leading hardware and software solutions provider dedicated to transforming public infrastructure in the US.
They are a fast-growing tech group, delivering innovative, automated solutions that improve safety, efficiency, and compliance for public sector organisations. Backed by private equity and with ambitious growth plans, the company are seeking a strategic, hands-on Vice President of Operations to lead their next phase of scale.
The Opportunity
As VP of Operations, you will be a critical member of the senior leadership team, responsible for scaling the organisation from 10 to 50+ people, while ensuring exceptional project delivery, operational excellence, and strong team development. Reporting directly to the Founder and collaborating with the parent company, you’ll lead efforts to build world-class systems and processes that support rapid, sustainable growth.
Key Responsibilities
Drive and execute a scalable operations strategy aligned with business growth objectives.
Lead cross-functional teams to deliver projects on time, within budget, and to the highest standards.
Implement best practices and KPIs across project management, customer success, and process optimization.
Build, develop, and inspire a high-performing operations team.
Champion operational improvements using Lean, Six Sigma, or similar methodologies.
Ensure operational readiness, budget alignment, and resource allocation as the company grows.
Act as a key voice in strategic decision-making at both the local and group level.
What We’re Looking For
10+ years of operational leadership experience, ideally within tech-enabled or solution-focused businesses.
Proven success scaling fast-growth businesses, especially in the 10–100 employee range.
Deep knowledge of process improvement, project execution, and operational excellence.
A strong leader with experience managing change, optimizing teams, and delivering results.
Strategic thinker with hands-on problem-solving skills and a passion for building efficient systems.
Experience within hardware/software environments and public sector customers is a strong plus.
Seniority level
Director
Employment type
Full-time
Job function
General Business, Project Management, and Management
Industries
Automation Machinery Manufacturing, Accessible Hardware Manufacturing, and Facilities Services
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