Scheduling Coordinator

Join Team Sunshine: Transforming Solar, Construction, and HVAC in New England!

Ranked #2 Solar Installer by Forbes, Team Sunshine is dedicated to leading the charge in solar energy, construction, and HVAC services in New England. We're committed to excellence and growth, and we're seeking passionate individuals to join our team and contribute to our mission.

Position: Scheduling Coordinator Location: Hudson, MA

Position Overview: Team Sunshine is looking for a highly organized and detail-oriented Scheduling Coordinator to join our team. This role is essential in ensuring smooth scheduling operations while providing outstanding customer service. The Scheduling Coordinator will play a key role in post-installation follow-ups, administrative support, and interdepartmental coordination to enhance our service efficiency.

Key Responsibilities:

Scheduling & Coordination:

• Schedule and confirm appointments for installations, maintenance, and service calls
• Coordinate with customers, technicians, and internal teams to ensure seamless scheduling
• Adjust schedules as needed and communicate changes promptly
  
  

Customer Service:

• Conduct post-installation follow-up calls to ensure customer satisfaction and address any concerns
• Provide customers with updates on installation appointments and answer any scheduling-related inquiries
• Maintain professionalism and a customer-focused approach in all communications
  
  

Administrative Support:

• Assist other departments with various administrative tasks
• Learn all administrative roles and provide coverage during vacations or sick leave
• Support the service department by contacting Enphase and SolarEdge for issue resolution
• Maintain accurate records of scheduling activities and customer interactions
  
  

Qualifications:

• Experience in scheduling, customer service, or administrative support roles preferred
• Strong organizational skills with attention to detail
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office and scheduling software is a plus
• A team player with a proactive and problem-solving mindset
  
  

Why Join Team Sunshine?

• Be part of a dynamic and growing company committed to renewable energy and sustainability
• Work with a team that values collaboration, innovation, and excellence
  
  

Benefits

We offer a highly competitive salary and benefits package, including health insurance, dental, eye and paid time off. Additionally, we provide opportunities for career growth and advancement within the company.

If you are passionate about the solar industry and have the skills and experiencewe are looking for, we encourage you to apply for this exciting opportunity.

$22+/hr

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