SharpContra

Communications Agent

SharpContra Boston, MA

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Company Description

About Us

At Sharpcontra, we are committed to delivering exceptional experiences through precise planning, creative execution, and strong client relationships. Our team thrives on attention to detail and a passion for excellence in every event we coordinate. With a focus on professional development and innovation, Sharpcontra is a place where your ideas are valued and your growth is supported.

Job Description

Job Description:

We are seeking a highly motivated and skilled Communications Agent to join our team. This role is ideal for someone who excels in communication, problem-solving, and building relationships with clients. As a Communications Agent, you will play a key role in maintaining a positive brand image and ensuring smooth interactions with both internal teams and external clients.

Responsibilities:

  • Act as a liaison between clients and internal teams, ensuring clear and effective communication.
  • Handle client inquiries, resolve issues, and provide product information.
  • Coordinate with various departments to ensure client satisfaction.
  • Assist in the creation and distribution of internal communications.
  • Maintain and update records and reports on client interactions.
  • Provide regular feedback to management to improve communication strategies.

Qualifications

Skills and Qualifications:

  • Excellent verbal and written communication skills.
  • Strong problem-solving and interpersonal abilities.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail and organizational skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Bachelor’s degree in Communications, Marketing, or a related field is preferred.
  • Previous experience in a communications or customer service role is a plus.

Additional Information

Benefits:

  • Competitive salary based on experience.
  • Opportunities for professional growth and career advancement.
  • Comprehensive health and wellness benefits.
  • Paid time off and holidays.
  • Collaborative and inclusive work environment.
  • Employee development programs and training.
  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Advertising Services

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