Home Care Case Assistant $21.75/hour

Bristol Aging and Wellness, Inc. (Bristol), located in Fall River, MA, is a private, non-profit agency that provides community-based support services. We offer a comprehensive benefits package and competitive pay.

Job Summary

This position is responsible for receiving calls about Home Care clients and their services, providing follow up to calls, taking messages, routing calls, and for performing a variety of office support tasks.

Essential Functions

• This position is responsible for receiving calls about Home Care clients and their services, providing follow up to calls, taking messages, routing calls, and for performing a variety of office support tasks such as running reports for quality purposes and tracking tasks for the Home Care Department.
• This position is also responsible for completing in-home initial visits to complete employment paperwork for the Consumer Directed Care Program (CDC).
  
  

Qualifications

• Telephone and general office experience, including computer skills, required.
• Excellent customer service, oral and written communication skills,
• ability to effectively relate to a wide variety of personalities,
• excellent organizational and time management skills,
• ability to multi-task and work in a collaborative, fast-paced, high-volume environment.
• schedule is 9:00 a.m. – 5:30 p.m., Monday – Friday.
• Bilingual Portuguese, Spanish, and English candidates preferred.
• Driver’s license and reliable transportation required.
  
  

This job description is intended to be general, will evolve over time, and is subject to periodic updating.

AA/EOE

All qualified applicants will receive consideration for employment without regard to disability, race, color, religion, sex, or national origin.