About Us
Lightwork Therapy and Recovery provides high-quality Women’s mental health counseling and treatment. We use a personalized, solutions-focused approach to support lasting change. We strive to empower clients to develop tools, strategies, and more positive thinking patterns to positively impact their lives. We meet clients where they are, and work alongside them in partnership to create tangible practices they can utilize in life’s more difficult moments.
Lightwork Therapy and Recovery continues to expand our services across multiple locations providing psychiatric day treatment programming. We pride ourselves in providing compassionate, comprehensive, and individualized treatment services and are excited to bring this much needed services across Massachusetts.
Join Our Team
We are seeking a evenings/weekends on-call admissions coordinator to assist us in client enrollment processes at our women's mental health day treatment practice outside of regular business hours. Our ideal candidate is professional, organized, outgoing, motivated, and contributes to our positive team culture. This role works closely with our clinical and outreach teams to ensure smooth admission for client, and supports our mission of being a leading treatment program and providing outstanding client care. Hours are Monday-Thursday, 5:00pm-10:00pm, Friday 2:00pm-10:00pm, Saturday 8:00am-8:00pm, and flexible within those timeframes (only requirement is working between 10-25 hours, do not need to work for all!) Fully remote.
Evenings/Weekends On-Call Admissions Coordinator Requirements
In order to be considered for the Admissions Coordinator position, you will need:
- Valid Driver's License
- Direct Care Experience
- HS Diploma or higher, bachelor’s degree preferred
- Strong communication and interpersonal skills
- To be highly organized with strong computer literacy
Admissions Coordinator Responsibilities
- Oversees admissions processes of the facility in an organized and professional manner on evenings and weekends
- Perform admissions pre-screen assessments with clients over the phone
- Maintain a detailed record of all admissions inquiries and follow up accordingly
- Collect and update patient information in the electronic medical records system
- Assist with insurance verification and billing processes
- Coordinate referrals to specialists as needed
- Ensure compliance with HIPAA regulations and clinic policies
- Manage and process intakes
- Participates in Treatment Team Meetings as needed
- Ensures compliance with DPH & Joint Commission requirements.
- Ensures patient confidentiality in compliance with 42CFR, Part 2.
- Stay in close communication with clinical team to determine treatment recommendations
- Assist with discharge planning and documentation, which includes:
- Follow up with Clinical Director/Providers to confirm discharge plans
- Coordinate for client’s transition and follow-up care, if applicable.
- Contacting Clinical Director for additional suggestions or recommendations to assist in redirecting client.
- Exercise sound professional judgment and seek/accept feedback and support as necessary.
- Protect the privacy of all client information in accordance with privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider.
- Other duties as assigned.
Experience:
- Previous experience in mental health/medical field preferred
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Comfortability answering phones and making outgoing calls as needed
- Proficient in using electronic medical records systems
- Basic knowledge of mental health terminology and insurance processes preferred
- Ability to work effectively in a fast-paced environment
If you are a detail-oriented individual with a passion for providing excellent patient care, we encourage you to apply for the position of Admissions Coordinator. Join our team and contribute to the efficient operation of our clinic while making a positive impact on the lives of our patients. Apply today by submitting your resume and cover letter.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 10 – 25 per week
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Monday to Friday
- On call
- Weekends only
Location:
Work Location: Remote
