At Greater Malden Behavioral Health, Inc., we are dedicated to providing high quality behavioral health services to our clients. We believe in promoting wellness and recovery for all individuals, regardless of their background or circumstances. Our team of compassionate and experienced professionals work together to help our clients achieve their goals and improve their overall well-being.
Job Description:
We are currently seeking a highly motivated and organized individual to join our team as a Clinical Administrative Assistant. This is a remote or office-based position, depending on the candidate's preference. The ideal candidate will have experience working in a fast-paced medical or office setting, excellent communication skills, and a strong attention to detail.
Primary Responsibilities:
- Receive and route calls and inquiries from clients, families, and other healthcare professionals.
- Schedule appointments for clients and maintain the appointment calendar.
- Perform administrative tasks such as data entry, billing, and filing.
- Coordinate with the clinical team to ensure smooth and efficient operations.
- Assist with processing insurance paperwork and verifying insurance coverage.
- Collect and document patient information and update electronic health records.
- Communicate with insurance companies and complete necessary forms and authorizations.
- Provide excellent customer service to clients and their families, ensuring their needs are met with professionalism and compassion.
- Maintain confidentiality of client information in accordance with HIPAA regulations.
Qualifications:
- High school diploma or equivalent.
- 1-2 years of experience in a medical or office environment.
- Strong computer skills, including proficiency in Microsoft Office and electronic health records.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of medical terminology and insurance procedures is a plus.
- Bilingual in English and Spanish is preferred, but not required.
Benefits:
- Competitive salary based on experience and qualifications.
- Full-time and part-time positions available.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for growth and professional development.
If you are a detail-oriented and organized individual with a passion for helping others, we encourage you to apply for this position. Join our team at Greater Malden Behavioral Health, Inc. and make a positive impact on the lives of our clients. We look forward to hearing from you!
