Westboro Toyota processing 125-150 vehicles per day require hiring TWO additional full-time ASM Assistance Service Managers

Must understand CDK/ADP
Dealer Daily
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Answer incoming telephone calls promptly, courteously and make every effort to satisfy the
Proper walkarounds
Increase customer satisfaction by building customer relations.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor each vehicle throughout the day, and update customers frequently
Increase sales & execute retail promotions
Maintain a record of carryover vehicles.
Maintain a record of special-order parts status.
Inform the sales of potential new vehicle sales customers.
Oversee all aspects of your repair orders
Participate in the development and documentation of Standard Operating Procedures as appropriate.
Document flat rate time or other required timekeeping according to the service department and/or manufacturers' procedures.
ADP and ASR Pro software were utilized.
pay plan that rewards excellence in customer service.

EDUCATION / SKILLS EXPERIENCE

Must have excellent communication skills including the ability to effectively communicate in person, over the phone, and in writing as well as strong interpersonal and customer services skills
Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously in a fast-paced environment required.
Participates in all training programs as appropriate.
Must be detail-oriented and well organized

The pay plan will compensate for your ability potential to earn up to or exceed 100k a year unless you sit around and don't work and don't follow protocol.

Must have a great work ethic.

Must be a team player

Job Type: Full-time

Pay: Up to $125,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Parental leave

Shift:

10 hour shift
12 hour shift

Work Days:

Monday to Friday
Rotating weekends

License/Certification:

Driver's License (Required)

Work Location: In person

Westboro TOYOTA

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