About Topline Pro

We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 70+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded (Series A 2023) with several years of runway, and we’ve experienced rapid growth in the past year having grown 8x since our Series A. We’re building out our People team and this role will play a foundational part in helping us scale GTM hiring.

We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

⚡ What You'll Do

Own Full-Cycle Recruiting for Technical Roles – Source, engage, and close top-tier talent across Engineering, Product, Design, and Operations, ensuring a stellar candidate experience from first touch to close
Be the go-to expert for all things technical recruiting—taking full ownership of hiring outcomes and constantly improving processes
Partner with Hiring Managers – Work closely with team leads across technical functions to understand needs, define ideal candidate profiles, and build high-quality pipelines
Drive Top-of-Funnel Strategy – Build proactive, scalable sourcing strategies to attract diverse and mission-aligned talent across technical disciplines
Refine Hiring Processes – Help design and iterate on interview loops and assessments that are rigorous, inclusive, and efficient
Track and Report on Hiring Metrics – Monitor key recruiting KPIs, identify bottlenecks, and report on pipeline health and time-to-fill
Champion Our Employer Brand – Represent Topline Pro with authenticity, enthusiasm, and technical credibility in every candidate interaction
Scale Recruiting Infrastructure – Build foundational systems, tools, and workflows that enable speed and quality as the technical team grows

🎯 What We’re Looking For

3–6 years of experience in full-cycle technical recruiting, with a strong track record of hiring engineers, product managers, designers, and/or operators
Proven success building pipelines and closing candidates in high-growth, startup environments
Excellent technical sourcing skills, with creative strategies for reaching passive candidates
Experience recruiting for SaaS or subscription-based tech businesses preferred
Familiarity with the nuances of hiring across technical teams
Strong communication and stakeholder management skills—you can partner with technical hiring managers and influence decisions
Highly organized and detail-oriented, with the ability to manage multiple roles and priorities simultaneously
Boston-based and available to work from our downtown office 4-5 days a week

🤗 Who You Are

Passionate about tech and mission-driven work
A team player who thrives in fast-paced, high-growth environments
Comfortable with ambiguity and eager to build recruiting infrastructure from the ground up
Brings positivity, grit, and a can-do mindset to every interaction
Self-starter who takes ownership and is always looking for ways to improve

🙌 What We Offer

Competitive cash compensation ($100-120K) + equity package
Work 4-5-days in office from our new office in Boston, MA
Full Medical, Dental and Vision Health Coverage
Computer and workspace enhancements
Monthly stipend for mental and physical health
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta

Topline Pro

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